I am a Business Data Analyst with 12+ years of experience working with business performance, operational processes, KPIs and management reporting.

My background combines analytics with hands-on management experience. Before focusing more deeply on data analysis, I managed banking branches, operational teams, sales performance and customer service processes.

This gives me a practical approach to analytics: I want to understand not only what the numbers show, but also why they changed, what they mean for the business and which decision they can support.

My main professional interests are operational analytics, KPI and performance analysis, business intelligence, reporting and data-driven decision making.